Fixin' things and scalin' them.

Builder. Operator. Problem solver.

Marketing & Operations Leader

12+ years across marketing and operations, built on a defense litigation foundation.

Tiffany G. Miller, Marketing and Revenue Operations Leader
In my own words
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What I do

I build AI-empowered teams and systems
that make marketing smarter, faster, and more effective.

Email Events In-Product SMS Social
Enterprise B2B Small & Medium B2B B2C Government

Lead Marketing Operations

Strategy, operating model, governance, and performance.

Build & Scale Teams

Hire, develop, and empower high-performing MarTech managers.

Optimize & Automate

Process improvement, automation, AI enablement, and data-driven decisions.

Deliver Impact at Scale

Drive operational excellence across campaigns, events, partners, and product lines.

The throughline

A litigator's reasoning. An operator's execution.

Two seemingly unrelated things. The best work happens where they meet.

Marketing & Operations

  • 12+ years across email, events, in-product, SMS, and social
  • Enterprise B2B, small and medium B2B, B2C, and government segments
  • Judicious AI and automation to scale, experiment, and deliver faster
intersects with

Litigation & Law

  • J.D. + Graduate Diploma of Civil Law, LSU Law Center
  • Active member, Louisiana Bar
  • Data-informed advocacy, well-reasoned value propositions, forensic reasoning
  • Louisiana civil law training threads through as codification
Where they intersect
A peek at my track record

Results, not adjectives.

Every number below traces back to a documented source. No rounding up.

0X+
Campaign launches
More than doubled annual relationship marketing campaign launches for Power Platform, from ~30 to 74+.
0%
Opt-in preferences restored
Restored opt-in preferences for all 86K customers after a rogue data signal wrongly opted them out.
0%
At-risk campaigns recovered
Within 3 business days after an escalation threatened to shut them down.
0+
In-market campaigns, zero downtime
Delivered Microsoft's EU Data Boundary commitment across 240+ in-market email and in-product campaigns without a single one going offline.
Tools & platforms

What I run operations on.

Adobe Campaign Adobe Experience Manager Adobe Workfront Atlassian Confluence Atlassian JIRA Azure DevOps Dynamics 365 Google Analytics Marketo Engage Microsoft Enterprise Suite Movable Ink Salesforce On24 RainFocus Stova
Data-driven. Automated. AI-enabled.
My role

Director, Marketing Operations — Microsoft

Lead & develop a team of 8 MarTech Managers.

Balance breadth of the operating model with deep stewardship of core platforms.

Drive operational excellence that enables scale and impact.

Who I work with

Marketing operations touches everything.

Marketing Leadership Team
Data & Platform Operations
Product Marketing
Partner Marketing
Data & Analytics
Engineering
Privacy & Legal
Finance
Sales
Customer Success
Strategic 500 Customers
Partners & System Integrators
Event Partners
Vendors
Global Marketing Teams
My values

What I hold myself to.

Own It.

I take ownership and see it through.

Be Resourceful.

I find a way. Always.

Build People & Teams.

I grow talent and create space to thrive.

Do the Right Thing.

With clarity, integrity, transparency, and trust.

Continuously Improve.

I learn, iterate, and raise the bar.
What's important to me

Outside the job title.

Family & Friends
Outdoors & Adventure
Lifelong Learning
Live Music
Making a Positive Impact
Community
Get in touch

Bring me the messy thing.